Medication Management in Jacksonville, FL
Twelve Oaks Psychiatry provides psychiatric medication management for adults and adolescents through telehealth psychiatry: evaluation, prescribing when appropriate, and follow-ups by secure video from home in Jacksonville, often the same day. Duval County counted about 140 licensed behavioral and mental health professionals per 100,000 residents in 2024, below the statewide rate, and statewide telehealth puts a prescribing clinician a single phone call away. Michael Hernandez, APRN, PMHNP-BC, a board-certified psychiatric nurse practitioner, leads every visit.
Video Medication Management in Jacksonville
Your first video appointment is a full psychiatric evaluation: how sleep, mood, attention, and worry have been going, your health history, and whatever the days currently ask of you. It moves at an unhurried pace, from a private space at home.
Two boundaries hold: you stay physically in Florida throughout every visit, and Michael says plainly when video is not the right tool. Prescriptions follow evaluation and Florida and federal requirements.
Why Choose Twelve Oaks Psychiatry
Why book a South Florida practice from across the state? A Florida license has no county line. Michael’s covers all of it, the visit is identical anywhere in Florida, and one clinician holds the plan throughout.
Jacksonville’s early shifts and long workdays leave little room for a daytime appointment; a video visit fits a lunch break or a quiet hour at home instead.
- Same clinician every visit
- HIPAA-compliant video visits
- Prescriptions sent to your pharmacy
- Statewide Florida video care
- Same-day appointments available
- Most major insurance accepted
How Telehealth Works at Twelve Oaks
Medication management here moves through four clear steps, all by secure video.
1- Schedule Your Appointment
Call (954) 947-1130 or book online. Same-day video openings can often be booked up to two hours ahead, from anywhere in Florida.
2- Complete Your Evaluation
Meet with Michael from a private space, on a phone, tablet, or computer with a camera. For teen visits, a parent or guardian joins the appointment.
3- Receive a Personalized Plan
Review what the evaluation found and choose next steps together, with any medication options explained by class before anything is prescribed.
4- Ongoing Care & Support
Follow-up visits continue by video on a schedule that fits your plan, and prescriptions are sent electronically to your Florida pharmacy.
Who We Treat
Video psychiatric care is shaped to each person’s age, with the same attention every visit receives.
Adults
Psychiatric evaluation, medication management, and follow-up care for adults by secure video.
Adolescents
Teens receive video psychiatric care with a parent or guardian involved throughout.
Children
For younger children, Michael helps families find the right specialized care.
FAQ
Do I ever need to be seen in person?
Care here is designed to run fully by video. If a situation ever truly calls for an in-person exam, Michael says so plainly and helps figure out the right path, which can include care closer to home. Nothing about your record or plan is lost.
What do I need for a video visit?
A phone, tablet, or computer with a camera, a private space to talk, and being physically in Florida at the time of the visit. A secure link is sent before the appointment, and for teen visits a parent or guardian joins as well.
I searched for an online psychiatrist in Jacksonville. Is this that?
Close, with one honest distinction. Twelve Oaks Psychiatry provides psychiatric evaluation and medication management online, and the clinician is Michael, a board-certified psychiatric nurse practitioner, not a physician. He personally leads every video visit, from the first evaluation through each follow-up and every prescribing decision.
Can medication be prescribed over a video visit?
Many psychiatric medications can be prescribed and managed through video visits, with prescriptions sent electronically to a Florida pharmacy. Prescribing decisions follow a full evaluation and Florida and federal prescribing requirements, some medications carry additional rules for video visits, and no medication is guaranteed in advance.
The online psychiatry platform I used closed. Can my medication care continue here?
Yes, and that situation is common. Bring whatever records you have, along with your current medication list and pharmacy details. Michael completes his own full evaluation before continuing any plan, and from that visit forward your care stays with one clinician, appointment after appointment.
Can my teenager be seen by video?
Yes. Teens complete video visits with a parent or guardian involved, joining from home or available during the appointment. Michael sets a pace that suits the teen’s age, explains medication options by class to teen and parent together, and keeps the parent part of every decision.
I live in Northeast Florida but outside Jacksonville itself. Does that change anything?
No. A video visit works the same at any Florida address, so the Beaches, the rest of Duval County, and Northeast Florida are served exactly as the city is. What matters is being physically in Florida at visit time, with a camera and a private space.
Does insurance cover telehealth visits?
Yes. Twelve Oaks Psychiatry accepts most major insurance plans, including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, AvMed, and 200+ additional plans. Telehealth coverage varies by plan, so please confirm your benefits and in-network status with your insurer before your first video visit.
Are same-day video appointments available?
Often, yes. Same-day video appointments are frequently open Monday through Friday, 10am to 6pm, and can be booked up to two hours before the visit. Calling (954) 947-1130 earlier in the day helps.
What should I do in a mental health crisis?
If you feel you might harm yourself or someone else, or you are in immediate danger, call 9-1-1 right away. For crisis support, you can reach the Suicide and Crisis Lifeline by calling or texting 988. In many Florida communities, 2-1-1 connects you to crisis information and local referrals.
Schedule Your Appointment
Take the first step toward feeling better. Call or book online, and care can often start the same day.